Refund Policy

Refund Policy

1. Returns and Eligibility

• We accept returns within 14 days of delivery.

• Items must be unused, in their original condition, and in the original packaging.

• Proof of purchase is required for all returns.

2. Non-Returnable Items

• Customized or personalized items cannot be returned.

• Items marked as final sale are not eligible for return.

• Used, damaged, or worn items are not eligible for return unless they arrived defective.

3. Return Process

• To initiate a return, contact our customer service team with your order details.

• Once approved, you will receive return instructions and the return shipping address.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• A 20% restocking fee will apply to all returns.

4. Refunds

• Refunds will be processed within 7 business days after receiving and inspecting the returned item.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

• If you need a different size or color, please return the original item and place a new order.

• Exchanges are subject to product availability.

6. Damaged or Defective Items

• If you receive a damaged or defective item, contact us within [X] days of delivery with photos of the item and packaging.

• We will replace or refund the item at no additional cost.

7. Cancellations

• Orders can be canceled within 24 hours of purchase if they have not yet been processed.

• Once an order has shipped, it cannot be canceled and must be processed as a return.

• A 20% restocking fee will apply to all returns.

8. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will take effect immediately upon posting on our website.

For any refund-related inquiries, please contact us through the details provided on our website.